The Ultimate Guide to CRM & Booking Tools for Wedding Vendors

1 Oct

In the competitive wedding industry, staying organised and responsive is crucial. A robust CRM (Customer Relationship Management) system helps wedding vendors manage client relationships, streamline workflows, and enhance the client experience.

Whether you're a photographer, planner, venue owner, or other wedding professional, choosing the right CRM can significantly impact your business's efficiency and growth.

Top CRM & Booking Management Tools for Wedding Vendors

Discover the best free and paid for CRM and booking management tools for wedding vendors here, plus what type of wedding business they are best suited to.

1. HoneyBook

Best For: Wedding planners, photographers, and creatives seeking an all-in-one solution.
Key Features: Proposals, contracts, invoicing, client portal, workflow automation.
Pros: User-friendly interface, mobile app, strong customer support.
Cons: Higher cost, limited customisation for advanced users.
Pricing: Starts at £35/month.

2. Dubsado

Best For: Tech-savvy teams wanting total customisation.
Key Features: Custom workflows, contracts, invoicing, client portal, scheduling.
Pros: Highly customisable, robust automation, white-labeling options.
Cons: Steeper learning curve, scheduling can be clunky, limited bookkeeping tools.
Pricing: Starts at £35/month.

3. Studio Ninja

Best For: Wedding photographers seeking simplicity and efficiency.
Key Features: Lead tracking, booking management, invoicing, client portal.
Pros: Intuitive interface, affordable pricing, strong customer support.
Cons: Limited customisation, lacks advanced features for larger teams.
Pricing: Starts at £10/month.

4. Sprout Studio

Best For: Photographers looking to combine CRM with gallery and sales tools.
Key Features: Lead management, scheduling, invoicing, online galleries, print shop.
Pros: Comprehensive feature set, beautiful client galleries, email marketing.
Cons: Higher pricing, may be more than needed for small businesses.
Pricing: Starts at £25/month.

5. Tave

Best For: Detail-oriented photographers and studios needing robust management tools.
Key Features: Lead tracking, scheduling, invoicing, contracts, reporting.
Pros: Highly customisable, powerful reporting, multi-user support.
Cons: Complex setup, higher learning curve.
Pricing: Starts at £15/month.

6. 17hats

Best For: Solo operators seeking an affordable, all-in-one solution.
Key Features: Proposals, contracts, invoicing, client portal, workflow automation.
Pros: Easy to use, affordable pricing, strong customer support.
Cons: Limited customisation, lacks advanced features for larger teams.
Pricing: Starts at £13/month.

7. Aisle Planner

Best For: Wedding planners needing comprehensive planning tools.
Key Features: Lead management, proposals, contracts, budgeting, timelines.
Pros: All-in-one planning solution, intuitive interface, strong vendor management.
Cons: Higher pricing, limited customization.
Pricing: Starts at £25/month.

8. Weven

Best For: Wedding venues seeking client collaboration and management.
Key Features: Client portals, lead management, vendor coordination, payment reminders.
Pros: Venue-centric design, enhances client experience, streamlined communication.
Cons: Limited automation, scheduling limitations, lacks mobile app.
Pricing: Contact for details.

9. Eternity

Best For: Wedding suppliers needing an all-in-one CRM with analytics.
Key Features: Client portals, automation tools, analytics dashboard, team collaboration.
Pros: Comprehensive functionality, user-friendly interface, scalable pricing.
Cons: Learning curve, limited customisation for certain features.
Pricing: Starts at £24/month.

Free CRM Options for Wedding Vendors

1. Flowlu

Best For: Photographers and small wedding businesses seeking a free CRM solution.
Key Features: Client management, invoicing, project management, calendar integration.
Pros: Robust free tier, user-friendly interface, strong project management tools.
Cons: Limited features in free plan, lacks advanced automation.
Pricing: Free tier available; paid plans start at £19/month.

2. EspoCRM

Best For: Tech-savvy photographers needing a customisable CRM.
Key Features: Client management, scheduling, invoicing, project management.
Pros: Open-source, highly customisable, strong community support.
Cons: Requires technical expertise, limited out-of-the-box features.
Pricing: Free; self-hosted version.

3. Studio Ninja (Free Tier)

Best For: Wedding photographers seeking a simple CRM solution.
Key Features: Lead tracking, booking management, invoicing, client portal.
Pros: Intuitive interface, strong customer support.
Cons: Limited features in free plan, lacks advanced customisation.
Pricing: Free tier available; paid plans start at £10/month.

  
      CRM
      Best For
      Pros
      Cons
      Pricing
    

  
      HoneyBook
      Planners & Photographers
      User-friendly, client portal, mobile app
      Higher cost, limited customization
      From £35/month
    

      Dubsado
      Tech-savvy teams, planners
      Highly customizable, robust automation, white-labeling
      Steep learning curve, scheduling can be clunky
      From £35/month
    

      Studio Ninja
      Photographers
      Simple interface, affordable, strong support
      Limited customization, lacks advanced features
      From £10/month (free tier available)
    

      Sprout Studio
      Photographers
      Lead management, galleries, print shop
      Higher pricing, may be more than needed for small businesses
      From £25/month
    

      Tave
      Photographers & Studios
      Customizable, detailed reporting, multi-user support
      Complex setup, learning curve
      From £15/month
    

      17hats
      Solo operators
      Affordable, easy to use, client portal
      Limited customization, not ideal for large teams
      From £13/month
    

      Aisle Planner
      Wedding planners
      All-in-one planning, intuitive interface
      Higher pricing, limited customization
      From £25/month
    

      Weven
      Wedding venues
      Venue-focused, client collaboration, streamlined communication
      Limited automation, scheduling limitations, no mobile app
      Contact for details
    

      Eternity
      Wedding suppliers
      Comprehensive functionality, analytics, team collaboration
      Learning curve, some customization limits
      From £24/month
    

      Flowlu
      Small businesses & photographers (free tier)
      Free plan, project management, user-friendly
      Limited automation, free plan has restrictions
      Free / Paid from £19/month
    

      EspoCRM
      Tech-savvy photographers & planners
      Open-source, highly customizable, strong community support
      Requires technical expertise, setup time
      Free (self-hosted)
    

How to Choose the Right CRM for Your Wedding Business

When selecting a CRM, consider the following factors:

Business Type: Choose a CRM tailored to your specific role (e.g., photographer, planner, venue).
Features: Assess the features that align with your business needs (e.g., automation, client portals, invoicing).
Budget: Determine your budget and evaluate the pricing plans of different CRMs.
Ease of Use: Consider the user interface and learning curve of the CRM.
Support: Evaluate the customer support options available.

Selecting the right CRM and booking management tool is crucial for streamlining operations and enhancing client relationships in the wedding industry. By evaluating your business needs, budget, and desired features, you can choose a CRM that aligns with your goals and helps drive your business forward.

Want help with your business content and brand messaging? Check out my services to see how I can help.

Zoe Burke